At Data Recovery New York, our commitment lies in ensuring customer satisfaction and delivering top-notch services. We provide a range of resolution options for our EU customers to address any concerns or issues they may have.

Contact Us

If you require assistance or wish to file a complaint, please do not hesitate to contact our support team at:

We are committed to promptly and efficiently resolving your concern.

Alternative Dispute Resolution (ADR)

EU customers have the option to address disputes through Alternative Dispute Resolution (ADR), offering a faster, less formal, and cost-effective alternative to traditional court processes. ADR encompasses mediation, conciliation, and arbitration.

Online Dispute Resolution (ODR) Platform

The EU’s Online Dispute Resolution (ODR) platform is a resource for resolving disputes. Managed by the European Commission, this official website facilitates conflicts between consumers and traders outside of legal proceedings.

To access the ODR platform, please visit

How to Use the ODR Platform

  1. Visit the ODR platform at
  2. Choose your preferred language: The platform supports all official EU languages.
  3. Complete the complaint form: Input information regarding your concern and contact details.
  4. Submit your complaint: Upon submission, the platform will notify us of your complaint, and we will address it promptly.

Your Rights

Under EU law, you have the right to seek redress if you experience unfair treatment or if our services fall short of your expectations. For comprehensive details on your consumer rights, please consult the European Commission’s consumer rights page: Consumer Rights and Complaints.

At Data Recovery New York, we deeply value our customers and pledge to provide outstanding service. If you have any inquiries or need additional assistance, please don’t hesitate to contact us.